Adapting to digital transformation in higher education: Students’ online learning experiences at a selected business school

Raveen Rathilall serves as a Lecturer in the Department of Operations and Quality Management at the Durban University of Technology. His academic background encompasses mechanical and statistical engineering, complemented by postgraduate studies in quality and process optimization. His research focuses on the application of Lean and Six Sigma methodologies to promote sustainability and continuous improvement. In his academic role, Dr. Rathilall supervises both undergraduate and postgraduate students, offering guidance on their research projects and supporting their academic and professional development. His commitment to education and innovation continues to shape the future of quality management and process optimization.

Vishantham Aron is a dedicated academic and quality management professional. She earned her Master’s degree in Quality cum laude and is currently pursuing a PhD in Quality, focusing on the intersection of cybersecurity and operational excellence. As a lecturer at the Production Management Institute (PMI) of South Africa, she inspires the next generation of industry leaders. Her pioneering research centers on fortifying electronic Quality Management Systems (eQMS) against evolving cyber threats, leveraging cutting-edge Quality 4.0 tools. Passionate about innovation and resilience, Vishantham actively bridges the gap between traditional quality principles and the demands of the digital age, cementing her reputation as a forward-thinking scholar.